Terms of Service

1. Acceptance of Terms

By accessing or using RateShift, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

2. Service Description

RateShift provides AI-powered electricity price monitoring, forecasting, and optimization tools for US consumers in deregulated electricity markets. Our service uses data from NREL, EIA, UtilityAPI, and other sources to help users make informed decisions about electricity usage and rate plans. Features include price alerts, bill analysis, ML-powered forecasts, an AI assistant, and (for Pro subscribers) an Auto Rate Switcher that can autonomously evaluate and initiate plan changes on your behalf.

3. Disclaimer

Price forecasts and optimization recommendations are provided for informational purposes only. We do not guarantee the accuracy of predictions or savings estimates. Actual electricity costs depend on your provider, usage patterns, and market conditions. The Auto Rate Switcher acts on your behalf based on available data; RateShift is not responsible for any rate plan outcomes resulting from automated switches.

4. Subscription and Billing

Paid plans (Pro at $4.99/mo and Business at $14.99/mo) are billed monthly through Stripe. The UtilityAPI meter connection add-on is billed at $2.25 per connected meter per month. You may cancel at any time; access continues until the end of the current billing period. Refunds are handled on a case-by-case basis.

5. User Accounts

You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating an account. One account per person.

6. Utility Data and UtilityAPI

When you connect a utility account, you authorize RateShift and UtilityAPI (our meter data provider) to retrieve your utility usage data on your behalf. You may disconnect your utility account at any time from account settings. UtilityAPI's own terms and privacy policy apply to data they collect; see utilityapi.com/terms.

7. Acceptable Use

You agree not to misuse the service, including but not limited to: attempting to circumvent rate limits, scraping data, reverse engineering the ML models, or using the service for any illegal purpose.

8. API Usage (Business Tier)

Business tier API access is subject to rate limits. API keys are confidential and must not be shared. We reserve the right to revoke API access for misuse.

9. Limitation of Liability

RateShift is provided "as is" without warranty of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from use of the service, including any financial decisions made based on our data or recommendations.

10. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

11. Contact

For questions about these terms, contact us at legal@rateshift.app.